Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Local Folders not visible in profile transferred from windows7 to ubuntu

  • 2 replies
  • 1 has this problem
  • 8 views
  • Paskiausią atsakymą parašė ska.adley

more options

On the Windows partition of a dual boot pc, running 32-bit Thunderbird v68.4.1, all the messages that I had moved into Local Folders appear to be stored in the Mail folder in a file called "INBOX-1". Having looked at some older profiles still stored under Windows, I found in the Mail folder a subfolder called "Local" with numerous files named after the subfolders I created. That makes more sense to me than a single file called INBOX-1. However, the GUI finds them and displays them correctly as Local Folders

When I load the same profile into 64-bit TB v68.4.1 on Ubuntu, the Local folder in the GUI has only Trash and Outbox. How can these subfolders and the mail in them be displayed in the Ubuntu version?

On the Windows partition of a dual boot pc, running 32-bit Thunderbird v68.4.1, all the messages that I had moved into Local Folders appear to be stored in the Mail folder in a file called "INBOX-1". Having looked at some older profiles still stored under Windows, I found in the Mail folder a subfolder called "Local" with numerous files named after the subfolders I created. That makes more sense to me than a single file called INBOX-1. However, the GUI finds them and displays them correctly as Local Folders When I load the same profile into 64-bit TB v68.4.1 on Ubuntu, the Local folder in the GUI has only Trash and Outbox. How can these subfolders and the mail in them be displayed in the Ubuntu version?

Chosen solution

The above reply did not solve the problem. However, upon further investigation, I found the Local Folders. They aren't in the profile being used by Thunderbird, though. They are in an old profile. I have posted a new problem that explains the situation in detail.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

more options

Help/Troubleshooting, click Open Directory to open the profile folder, close TB. Open the Mail/Local Folders folder and delete the .msf files that have the same names as the mbox files with no extension. Restart TB. Do the folders appear under Local Folders?

more options

Chosen Solution

The above reply did not solve the problem. However, upon further investigation, I found the Local Folders. They aren't in the profile being used by Thunderbird, though. They are in an old profile. I have posted a new problem that explains the situation in detail.