Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

download sync

  • 1 reply
  • 1 has this problem
  • 9 views
  • Paskiausią atsakymą parašė the-edmeister

more options

ive synced firefox over the years bookmarks passwords etc i sold my pc bought a new one a year later logged into firefox sync i can see my previous sync's in account management devices but all of my things arent coming back none of my passwords or bookmarks are showing from before

ive synced firefox over the years bookmarks passwords etc i sold my pc bought a new one a year later logged into firefox sync i can see my previous sync's in account management devices but all of my things arent coming back none of my passwords or bookmarks are showing from before

All Replies (1)

more options

One year is a long time for a Firefox Account to sit unused. Sync was never intended to store a users data for the long term; the idea is to keep the users data updated every time they open Firefox on one of their connected devices. You made no mention of a 2nd device being used with the PC which was sold.

I have a hunch there's more to your problem than what you have stated thus far.