Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Credit card purchase not working since 59.0.2

  • 2 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė dcoo1

dcoo1
dcoo1
more options

Since the update, when I try to complete an online purchase I get an error saying that the transaction cannot be completed. I made a purchase at the same website where I'm having the problem the day before the update and it went through without problem. Since then, I can not complete them. I've tried with three different cards and on two different, unrelated sites. I tried Chrome and had no problem making the transactions. Something about 59.0.2 is not allowing me to complete credit card purchases online.

Since the update, when I try to complete an online purchase I get an error saying that the transaction cannot be completed. I made a purchase at the same website where I'm having the problem the day before the update and it went through without problem. Since then, I can not complete them. I've tried with three different cards and on two different, unrelated sites. I tried Chrome and had no problem making the transactions. Something about 59.0.2 is not allowing me to complete credit card purchases online.

Chosen solution

Hi, what extension/s have you added to Firefox since the last time you made a purchase ? You are running several (3) that can interfere with completion of your transaction.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ? Go make a purchase................

Please let us know if this solved your issue or if need further assistance.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

Shadow110
Shadow110
more options

Chosen Solution

Hi, what extension/s have you added to Firefox since the last time you made a purchase ? You are running several (3) that can interfere with completion of your transaction.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ? Go make a purchase................

Please let us know if this solved your issue or if need further assistance.

dcoo1
dcoo1 Klausimą uždavęs asmuo
more options

D'oh! Let's mark this one down as a brain cramp.

It was NoScript stopping the transaction.

My confusion set in because NS was not an issue pre-59.0.2 so I did not suspect that something needed to be allowed this time around.

Thank you Pkshadow for pointing me in the right direction.