Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Have lost all saved passwords so cannot create new one

  • 1 reply
  • 1 has this problem
  • 10 views
  • Paskiausią atsakymą parašė user01229325

more options

Cannot send emails as being asked for password. Deleted password manager & saved passwords by mistake. Cannot create a new one without knowing the old one

Cannot send emails as being asked for password. Deleted password manager & saved passwords by mistake. Cannot create a new one without knowing the old one

All Replies (1)

more options

Your password is administered with your email provider. There may not be anything wrong with your password though. Go to your providers Webmail site and see if your username and password work there. If it does not work reset it with your provider. The password error can also be caused by incorrect server settings. Get a current list of settings from your provider and make any needed changes in Thunderbird.