Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since your upgrade outlook, windows have multiple problems - have uninstalled/reinstalled firefox twice - no improvement - what's gone wrong???

  • 1 reply
  • 3 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Shadow110

more options

1. Fed up with non-loading pages - and who invented that terrible Lizard thing with the jumbled face? 2. Hyperlinks in Outlook come up with an idiot message telling me that my "organisation" has blocked my links. The Microsoft page has NO relevant advice - your page refers me to the Microsoft page - Pathetic! 3. This has all happened since your last upgrade - how can I get hold of a copy of the old (functioning) version of Firefox?

1. Fed up with non-loading pages - and who invented that terrible Lizard thing with the jumbled face? 2. Hyperlinks in Outlook come up with an idiot message telling me that my "organisation" has blocked my links. The Microsoft page has NO relevant advice - your page refers me to the Microsoft page - Pathetic! 3. This has all happened since your last upgrade - how can I get hold of a copy of the old (functioning) version of Firefox?

Chosen solution

Going back : unfortunately 56.0.2 and below is no longer safe to use for every day use do to secuity issues, but 52.5.2 ESR is. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

You should make a backup of your Profile before going back and just because: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Please let us know if this solved your issue or if need further assistance.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

more options

Chosen Solution

Going back : unfortunately 56.0.2 and below is no longer safe to use for every day use do to secuity issues, but 52.5.2 ESR is. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

You should make a backup of your Profile before going back and just because: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Please let us know if this solved your issue or if need further assistance.