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emails deleted on my laptop when I open thunderbird on another laptop

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  • Paskiausią atsakymą parašė Zenos

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Every time I open my emails on thunderbird on one laptop it automatically deletes my whole inbox on the other laptop which is the main one I use. All my junk emails and sent messages remain but every email in the inbox is gone. Checked in inbox, deleted, junk and trash messages but no sign of any emails that were originally in the inbox. This has now happened 3 times in a row over the last few weeks. Any advice on: - How to stop is from happening? - Getting the deleted emails restored? Thanks if anyone can please help with this

Every time I open my emails on thunderbird on one laptop it automatically deletes my whole inbox on the other laptop which is the main one I use. All my junk emails and sent messages remain but every email in the inbox is gone. Checked in inbox, deleted, junk and trash messages but no sign of any emails that were originally in the inbox. This has now happened 3 times in a row over the last few weeks. Any advice on: - How to stop is from happening? - Getting the deleted emails restored? Thanks if anyone can please help with this

All Replies (3)

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That sounds as if one computer is using POP and so downloads all the messages when it is run. The other is using IMAP so is showing you what is on the server. This second one will show an empty Inbox after the first one has gobbled up all your new messages.

I think you need to set up this account again on the first laptop, but using IMAP. A kludge would be to leave it using POP but instead set it to leave a copy on the server. However, if you really want to work with your email from either computer, seamlessly, then IMAP on both is the way to go.

In Thunderbird, Tools|Account Settings|{select account}|Server Settings there is a declaration of the server type being used.

Modified by Zenos

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Thank you Zenos, I changed the settings of keep messages on server on the first laptop and it seems to have fixed issue, cheers. Is there any way of having the emails that were deleted restored?

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They are, I hope, on the first laptop.

You could export them to a memory stick and import them to the second laptop. The ImportExportTools add-on is useful for this. I'd look at exporting the mailbox file(s), or the individual messages as eml files, as these will be easiest forms to import.

However, I think the best answer is to set up the account a second time on the first laptop to use IMAP. Then copy the lost messages from the old POP-connected account to the new IMAP-connected account. You can do the same with your Sent folder and any other folders you may have created, thus sharing them to the other computer.