We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

ALL OF A SUDDEN I CAN'T LOAD THUNDERBIRD. IT IS TRYING TO LOAD, BUT IT IS SO SLOW THAT IT CAN'T AND TIES/LOCKS UP MY MACHINE. I HAVE AN XP MACHINE.

  • 3 replies
  • 1 has this problem
  • 45 views
  • Paskiausią atsakymą parašė user01229325

WEO1
WEO1
more options

I JUST DOWNLOADED AND UPDATE, AND IT MAY ASSUME I'M USING A NEWER OPERATING SYSTEM THAN XP. I TRIED TO DOWN LOAD AND REINSTALL THUNDERBIRD, BUT IT WOULDN'T DO IT, RAN UNBELIEVABLY SLOW (TRIED ALL NIGHT AND NO DOWNLOAD). I THINK I MAY NEED TO DOWNLOAD AN OLDER VERSION TO RUN ON XP. WOULD THAT FIX IT?

I JUST DOWNLOADED AND UPDATE, AND IT MAY ASSUME I'M USING A NEWER OPERATING SYSTEM THAN XP. I TRIED TO DOWN LOAD AND REINSTALL THUNDERBIRD, BUT IT WOULDN'T DO IT, RAN UNBELIEVABLY SLOW (TRIED ALL NIGHT AND NO DOWNLOAD). I THINK I MAY NEED TO DOWNLOAD AN OLDER VERSION TO RUN ON XP. WOULD THAT FIX IT?

Chosen solution

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?

WEO1
WEO1 Klausimą uždavęs asmuo
more options

Wayne Mery said

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird Does problem go away?

i was able to open thunderbird, but i wasn't connected to the modem and couldn't send or receive emails. i closed and restarted normally but thunderbird still locked up everything and didn't open, same problem as before.

user01229325
user01229325
more options

Wayne said...

Start *Windows'* safe mode with networking enabled