Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Outlook 2013 email links stopped working after updating to the latest version of Firefox.

  • 2 replies
  • 3 have this problem
  • 3 views
  • Paskiausią atsakymą parašė cor-el

mrjedi2u
mrjedi2u
more options

Outlook 2013 email links stopped working after updating to the latest version of Firefox. I've tried several solutions listed on the internet, including by Microsoft. I've uninstalled Firefox and reinstalled it twice since having the problem. I've made Firefox my default web browser. Please see the attached screen print of the error message I get. Please help.

Thanks...........Bob

Outlook 2013 email links stopped working after updating to the latest version of Firefox. I've tried several solutions listed on the internet, including by Microsoft. I've uninstalled Firefox and reinstalled it twice since having the problem. I've made Firefox my default web browser. Please see the attached screen print of the error message I get. Please help. Thanks...........Bob
Pridėtos ekrano nuotraukos

All Replies (2)

mrjedi2u
mrjedi2u Klausimą uždavęs asmuo
more options

Well, my post has been here for a week and not a single "SUPPORT" response. I guess you get what you pay for.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is a problem with Outlook that isn't able to open specific links (file extension).

This issue can be caused with the default browser setting where some registry keys are incorrect or corrupted. You can try to redo the default browser setting and temporarily set another browser as the default browser.

If this doesn't help then try to ask advice at a Windows oriented forum.