Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox takes me to Yahoo home page but not my yahoo mail

  • 1 reply
  • 1 has this problem
  • 19 views
  • Paskiausią atsakymą parašė cor-el

more options

When I go to Firefox, it takes me to my Yahoo home page but won't allow me to access my mail. I checked all security and privacy questions and it still doesn't work. When I open yahoo on Safari, it takes me directly to the home page and any other yahoo tab including mail.

When I go to Firefox, it takes me to my Yahoo home page but won't allow me to access my mail. I checked all security and privacy questions and it still doesn't work. When I open yahoo on Safari, it takes me directly to the home page and any other yahoo tab including mail.

All Replies (1)

more options

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox -> Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox -> Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then always make sure such extensions do not block (wanted) content.

  • make sure that your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window