Most websites have a 'Forgot Password' link on the login page.

abear said

Ican connect on my desk top just fine, but not on this lap top the web site will not recognize my password on this laptop

The password is correct I can log onto my desk top computer using that passwork and user name, but not on my lap top

Are you talking about the computer login? That is outside our area. Is there another user account on it?

Some virus programs are known to scramble user system passwords. If this is the case, you need a tech to fix it.