Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have used Thunderbird for years without issue, but since moving to Windows 10, when I try to "empty junk" in my Spam folder, my system locks up for a minute.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Matt

more options

When I right click my Spam folder & select empty junk, my system always locks up for a minute or so.

When I right click my Spam folder & select empty junk, my system always locks up for a minute or so.

All Replies (1)

more options

That will be one of three things I can think of.

1. Anti virus scanning the opening of a large file. Solution create an exception in your anti virus for the Thunderbird profile folder) 2. Defender as the default anti virus. Solution exclude the Thunderbird process in Defenders settings. 3. If the account is IMAP their could be network issues that cause Windows to lockup until the sync to the mail server is complete.