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when i type in a keyword in the omnibox , i get a pop-up like bar which says" did u mean go to the "keyword i typed"?

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Why is it displayed like tht? is something wrong with my browser? or is it normal ?

Why is it displayed like tht? is something wrong with my browser? or is it normal ?

All Replies (9)

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This is the "screen shot" for the question raised above

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Ela_cq said

Why is it displayed like tht? is something wrong with my browser? or is it normal ?

After i click "yes take me to" it lands on "http://domain-error.com/search9870798707.php?keyword=india/&uri=" this url

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This is normal as it is showing you multiple suggestions about your search. If you don't wish to see this, simply ignore it

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Hmm, this is bad.

So the reason for that bar is, say you work in a company with a server named india and you actually want to access that server without having to type http://india/. Firefox does the search first, then checks in the background whether india exists according to a DNS lookup. If it does, then Firefox displays that bar so you can train Firefox to go there in the future.

Your service provider, or a bad add-on, or some other malware is returning bogus search results instead of true DNS results, causing that bar to appear even for nonexistent domains.

According to the page at the Terms & Conditions link at the bottom of that bogus results page,

You are being offered a software application called "DOMAIN-ERROR Desktop Search."

Of course, that may be a lie: this junk could be called anything and lurk in a number of places. Here's my suggested procedure for tracking down and cleaning up bad add-ons, hijackers, and ad injectors. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Bear in mind that none of these came with Firefox, they are all optional.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) To check for other issues, you can supplement your regular security software with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?

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By the way, to clear any settings saved by clicking the button on that bar, you can do this:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste fixup and pause while the list is filtered

(3) Find the browser.fixup.domainwhitelist.india preference (it should be bolded and "user set" to true) and right-click > Reset to instruct Firefox to clear it

(4) Repeat #3 with any other "domainwhitelist" entries you want to remove -- only localhost is whitelisted by default

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I follwed all the steps suggested, but I still have the same issue. there ar no add ons, plugins but still i get the same problem

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What do you mean by "omnibox"? There is no such thing in firefox.

If you meant firefox's url bar, do you have administrator's privilege to the computer you are using?

If you mean the google search field on the webpage, thats something I have no idea of.

I can recommend remove firefox from system, delete profile, then reinstall it. This could remove all your bookmarks and remembered passwords, so you will want to back those up first.

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Hi Ela_cq, thank you for checking for extensions. Did you try the malware cleaning programs as well?

Could you check whether Firefox has any special connection setting? You can use the Options page, either:

"3-bar" menu button (or Tools menu) > Options

In the left column, click Advanced. Then click the "Network" mini-tab followed by the Settings button.

Was the default of "Use system proxy settings" changed to something different? Could you try "No proxy" here?


Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement with one-word searches? (More info: Diagnose Firefox issues using Troubleshoot Mode)


If your extensions list is completely missing but you know that you do in fact have one or more extensions installed, it's possible that the settings files have become corrupted.

You can force Firefox to regenerate the files by doing the following:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename any of these files that you find:

  • compatibility.ini to something like compatibility-old.ini
  • extensions.ini to something like extensions-old.ini
  • extensions.json to something like extensions-old.json
  • extensions.sqlite to something like extensions-old.sqlite (might not exist depending on how long you've been using this settings folder)

When you start Firefox back up again, it should explore your profile folder, other folders, and the Windows registry to rebuild the list. It probably will ask you to approve some of the extensions. Once things settle down, could you check the Add-ons page again.

Do the extensions reappear?

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crislevin said

I can recommend remove firefox from system, delete profile, then reinstall it. This could remove all your bookmarks and remembered passwords, so you will want to back those up first.

Deleting the Firefox profile DEFINITELY will remove bookmarks, passwords, add-ons, preferences, etc. As a test of how a clean profile might look, this is a fairly quick and nondestructive experiment:

Create a new Firefox profile

A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.

Exit Firefox and start up in the Profile Manager using Start > search box (or Run):

firefox.exe -P

Don't delete anything here!

Any time you want to switch profiles, exit Firefox and return to this dialog.

Click the Create Profile button, assign a name like TEST2015, and skip the option to relocate the profile folder. After creating the profile, select it and start Firefox in that profile.

Any difference?

When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.