Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lastest download on Mac loads menu bar and fails to open

  • 1 reply
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė cor-el

more options

Downloaded latest update.

Opened two instances and filled my menu bar with 3 (one old), Firefox logos.

Closed one and now nothing works. Click on the app and it says: "This program is not open". (duh)

Deleted the app off my machine to reload, now the menu bar still has two FF logos? Can't delete them.

Any ideas?

Downloaded latest update. Opened two instances and filled my menu bar with 3 (one old), Firefox logos. Closed one and now nothing works. Click on the app and it says: "This program is not open". (duh) Deleted the app off my machine to reload, now the menu bar still has two FF logos? Can't delete them. Any ideas?

All Replies (1)

more options

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)

Try to repair the disk permissions:

Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that works.