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ik krijg de melding: uw firefox-profiel kan niet worden geladen etc. vervolgens start firefox niet. hoe op te lossen?

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na het downloaden van FF en de knop upgraden te activeren, wordt FF gedwonload. vervolgens start de installatie maar op het einde geen FF maar de melding: uw firefox-profiel kan niet worden geladen; het is mogelijk niet toegankelijk of aanwezig.

na het downloaden van FF en de knop upgraden te activeren, wordt FF gedwonload. vervolgens start de installatie maar op het einde geen FF maar de melding: uw firefox-profiel kan niet worden geladen; het is mogelijk niet toegankelijk of aanwezig.

Chosen solution

^That is the German (de) article and not the Dutch (nl) article.

See:

This is usually caused by a problem with the profiles.ini file.

You can use one of these to make Firefox create a new default profile or reuse an existing profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
    If you still have an existing profile then click "Choose Folder" in the PM and select the location of a lost profile and recover this profile.

You should find the profiles.ini file in this hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
  • Mac: ~/Library/Application Support/Firefox/
  • Linux: ~/.mozilla/firefox/

If clearing the profiles.ini file isn't working then also check the location of the cache files.

  • Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
  • Mac: ~/Library/Caches/Firefox/Profiles/
  • Linux:~/.cache/mozilla/firefox/

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Chosen Solution

^That is the German (de) article and not the Dutch (nl) article.

See:

This is usually caused by a problem with the profiles.ini file.

You can use one of these to make Firefox create a new default profile or reuse an existing profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
    If you still have an existing profile then click "Choose Folder" in the PM and select the location of a lost profile and recover this profile.

You should find the profiles.ini file in this hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
  • Mac: ~/Library/Application Support/Firefox/
  • Linux: ~/.mozilla/firefox/

If clearing the profiles.ini file isn't working then also check the location of the cache files.

  • Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
  • Mac: ~/Library/Caches/Firefox/Profiles/
  • Linux:~/.cache/mozilla/firefox/