Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I use the front-facing camera on my Microsoft Surface when using Firefox Hello?

  • 1 reply
  • 1 has this problem
  • 23 views
  • Paskiausią atsakymą parašė philipp

more options

This question was poised earlier but no real solution was presented. I also cannot select to use the front-facing camera on my Microsoft Surface Pro 3. Firefox Hello seems like an awesome app, but I won't be using it if I can't video chat while looking at the screen. Please help, I really want to use this app.

This question was poised earlier but no real solution was presented. I also cannot select to use the front-facing camera on my Microsoft Surface Pro 3. Firefox Hello seems like an awesome app, but I won't be using it if I can't video chat while looking at the screen. Please help, I really want to use this app.

All Replies (1)

more options

hello finkalex, this is certainly something on the roadmap for improvements to firefox hello, but it isn't possible to do this as creator of a conversation yet. as a workaround you could try disabling the rear camera in the windows device manager: http://windows.microsoft.com/en-us/windows-8/where-is-device-manager