WHY DON'T YOU WANT ME TO VIEW A DOWNLOADED ATTACHMENT FROM MY INBOX?
AFTER DOWNLOADING THE DOCUMENT HAS THE FIREFOX LOGO SEAL ON IT, NOT ALLOWING ME TO OPEN. UPON CLICKING A MESSAGE POPS UP: "You have been signed out of your account because your internet browser has been updated 2 min ago. Please sign in again to continue. Contact customer support if problem persists. " IT DOESN'T CORRECT AFTER SIGNING IN - MORESO, IT ASKS ME TO SIGN IN TO YAHOO NOT MOZILLA FIREFOX.
All Replies (2)
HI TITIGA, Please see if you can download the page with a different file extension. What are you trying to download and what file type is it?
Are there scripts associated with the html file that you downloaded? If so, when you right click to save the webpage do not select Full webpage, choose the other option.
This issue can be caused by corrupted cookies or cookies that are blocked.
- check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
- https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"