Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot receive new emails only one email from 2 days ago.

  • 3 replies
  • 7 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Mayso

more options

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Chosen solution

disable email scanning in your anti v irus and then execute a get mail.

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (3)

more options

Chosen Solution

disable email scanning in your anti v irus and then execute a get mail.

more options

RonLar said

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Matt said

disable email scanning in your anti v irus and then execute a get mail.

That did it! Many thanks to Matt!

more options

My emails were downloading and sending happily yesterday, but nothing today. My anti-virus allows emails from Thunderbird (I just checked) but they are not arriving. Thoughts, anyone?