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Browser crashes when pasting from clipboard

  • 2 replies
  • 4 have this problem
  • 12 views
  • Paskiausią atsakymą parašė pointaken47

Whenever I copy and paste, most times it crashes, becomes unresponsive. But I still can press the home button to exit and subsequently quit the app. When I reopen it, it will go back to the same page when it crashed. I also still can paste whatever I have copied onto another app.

Whenever I copy and paste, most times it crashes, becomes unresponsive. But I still can press the home button to exit and subsequently quit the app. When I reopen it, it will go back to the same page when it crashed. I also still can paste whatever I have copied onto another app.

All Replies (2)

Hello there,

In order to solve this issue you would need to clear your browsers cache and cookies: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-dat

If the above method doesn't work then you could reinstall the app and that should hopefully solve the issue.

Keep us posted!

I've tried clearing my cache and cookies but I don't want to delete the app as I have many sessions ongoing, but it still will hang. It could be that I'm pasting into an html code box, cos if I paste anywhere else on other websites, it will not.