Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox crashes

  • 3 replies
  • 1 has this problem
  • 6 views
  • Paskiausią atsakymą parašė michael47362

michael47362
michael47362
more options

I was trying out a full version of Avast Internet Security and at the end of the trial time, it began unloading the full version of the software. While it was in the process, it came to a point in which it asked to reboot the computer. I clicked yes. At this time, Firefox was in mid bootup and Firefox Browser has crashed every time since this event.

I have deleted Firefox several times and reloaded it and it still crashes. I did a virus scan and found not problems.

I was trying out a full version of Avast Internet Security and at the end of the trial time, it began unloading the full version of the software. While it was in the process, it came to a point in which it asked to reboot the computer. I clicked yes. At this time, Firefox was in mid bootup and Firefox Browser has crashed every time since this event. I have deleted Firefox several times and reloaded it and it still crashes. I did a virus scan and found not problems.

Chosen solution

https://crash-stats.mozilla.com/report/index/cb1d35e8-b0d1-4796-96a4-466322141119

Signature fillInCell

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

user633449
user633449
more options

Avast has been causing some major issues with Firefox recently, deleting user's Firefox add-ons, causing crashes, bugs, etc. I'd suggest you remove it and then use something better (and free) such as Microsoft Security Essentials.

FredMcD
FredMcD
more options

Chosen Solution

https://crash-stats.mozilla.com/report/index/cb1d35e8-b0d1-4796-96a4-466322141119

Signature fillInCell

michael47362
michael47362 Klausimą uždavęs asmuo
more options

I ended up removing Avast completely and I installed AVG, did a full scan, removed a couple of adware objects and reinstalled Firefox. All is well now! Thanks for the help!