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FF33.1 on Win7 - clicking on a Yahoo search hit sometimes closes tab?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė FredMcD

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Example: Yahoo search "norton 360" - first few hits are Symantec and clicking any of them closes the tab. Clicking the Best Buy link works correctly...

Edit>>> My FF just updated to 33.1.1 and problem persists...

Example: Yahoo search "norton 360" - first few hits are Symantec and clicking any of them closes the tab. Clicking the Best Buy link works correctly... Edit>>> My FF just updated to 33.1.1 and problem persists...

Modified by c.s.c.

All Replies (3)

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c.s.c. Thank you for your question and your update. I understand that when you use yahoo search that the tabs sometimes close.

I used the search bar in the browser, where are you searching from? https://search.yahoo.com/search?p=norton+360&ei=UTF-8&fr=moz33 was the search url, it may be interesting to compare if its a url difference as well.

Have you tried a Firefox Reset? Refresh Firefox - reset add-ons and settings

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Well I just repeated the same search, from Yahoo Finance - Search Web button, and it's working correctly.

I can't say that Yahoo was a factor since that's usually the only search tool I use (Google always returns a boatload of extraneous garbage).

If it happens again I will try the reset and post an update including the search hit URL.

I've been using FF exclusively for 5+ years now and have had a few glitches but they always seem to get fixed within a release or 2...

Thank you, CC

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.