Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have email on my phone as well as PC. Thunderbird gives me an error message most times when I want to get mail that acct is locked by another session.

  • 1 reply
  • 2 have this problem
  • 3 views
  • Paskiausią atsakymą parašė user01229325

more options

The full message is

"Sending of password did not succeed. Mail server pop-server.roadrunner.com responded: [IN-USE] account is locked by another session or for maintenance, try again."

Then I get "Login to server pop-server.roadrunner.com failed."

When I enter the correct password as requested I get the same messages again.

The email accounts are active, both through MyMail and the webserver site for Roadrunner.

Any suggestions?

This started after I started using MyMail app for Android. When I re-enter

The full message is "Sending of password did not succeed. Mail server pop-server.roadrunner.com responded: [IN-USE] account is locked by another session or for maintenance, try again." Then I get "Login to server pop-server.roadrunner.com failed." When I enter the correct password as requested I get the same messages again. The email accounts are active, both through MyMail and the webserver site for Roadrunner. Any suggestions? This started after I started using MyMail app for Android. When I re-enter

All Replies (1)

more options

Turn off your phone. Then figure out how to keep it from causing problems.