Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot sync neither Firefox nor its extension

  • 1 reply
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė vojtech.dostal

more options

I encountered two problems that seem to be connected. My Firefox Sync is unable to sync passwords and extensions across my two computers (bookmark syncing is working). At the same time, I cannot get my Zotero extension to sync its data across computers.

I suspect these problems are interconnected. I am using Win 8.1 standard settings, Avast antivirus, newest version of Firefox.

Please could anyone help?

I encountered two problems that seem to be connected. My Firefox Sync is unable to sync passwords and extensions across my two computers (bookmark syncing is working). At the same time, I cannot get my Zotero extension to sync its data across computers. I suspect these problems are interconnected. I am using Win 8.1 standard settings, Avast antivirus, newest version of Firefox. Please could anyone help?

Chosen solution

It was caused by some corrupted files. Solutions: I reset Firefox to factory settings.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

more options

Chosen Solution

It was caused by some corrupted files. Solutions: I reset Firefox to factory settings.