Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

As a photographer I upload images via java to my lab. I usually have 10 GB of data to upload. With Explorer uploads are 3 times as fast than with Mozilla. WHY?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė guigs

more options

Uploads to my photo lab are extremely slow for the high speed internet connection I pay for... Not sure what I need to do to correct.

Uploads to my photo lab are extremely slow for the high speed internet connection I pay for... Not sure what I need to do to correct.

All Replies (1)

more options

Hi,

Thank you for your question and sorry to hear its slow!Initially I would recommend clearing the cache and offline storage. Please also see Quick fixes if your Firefox slows down

Please try the following: 
  • Clear cache and cookies of facebook site
  • Try safe mode Diagnose Firefox issues using Troubleshoot Mode to make sure it is not an add on.
  • Check you antivirus
  • Make sure flash is up to date and the older versions are removed. Version 14 is the most current and make sure it is enabled.

Please post back with your results, it could help other users!