Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

why does Firefox 24.0 not support Trusteer Endpoint Protection software?

ChemikerKnollus
ChemikerKnollus
more options

Firefox 24.0 no longer supports Trusteer Endpoint Protection recommended by my bank, Why? Firefox 23.0x did support the software running on my computers, but I no longer see the Trusteer icon by my address bar in Firefox 24.0. Does this mean that Firefox 24.0 is secure enough not to require Trusteer's use?

Another name associated with Trusteer is Rapport.

Firefox 24.0 no longer supports Trusteer Endpoint Protection recommended by my bank, Why? Firefox 23.0x did support the software running on my computers, but I no longer see the Trusteer icon by my address bar in Firefox 24.0. Does this mean that Firefox 24.0 is secure enough not to require Trusteer's use? Another name associated with Trusteer is Rapport.

All Replies (3)

philipp
philipp
  • Moderator
more options

hello, trusteer rapport has just been updated to support firefox 24: https://www.trusteer.com/support/supported-platforms

+27825574642
+27825574642
more options

I use FF25. When I upgraded to FF26 my trusteer icon is missing. Why Must I every time reinstall Trusteer? I am very satified with Firefox and Have tried other browsers like Google chrome and comparing to Firefox they are all useless. Johann Combrinck [email protected] South Africa.

Ezalaki modifié na James

the-edmeister
the-edmeister
  • Moderator
more options

Trusteer Rapport is using a binary in their add-on which need to be updated for each new version of Firefox.

http://www.trusteer.com/support 

Firefox 26 and Google Chrome 32 now supported on Windows! Click here to update Rapport for Windows

I suggest that you contact Trusteer support and ask how to enable automatic updates for their Firefox add-on. Or bookmark that page and use that bookmark every 6 weeks when a new version of Firefox is released.