Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox 22.0 - Right Click Menu Blank

more options

Hi guys, for the first time since using Firefox (and that's been a number of years), I'm experiencing a blank menu with right clicking anywhere in Firefox. At this point I'm using v22.0. Even the file menu's are blank. If you move the mouse pointer a little over the blank menu, it sometimes shows up all the menu items but it seems to be a bit random. This is really an annoying issue.

I've seen previous posts of similar issues with previous Firefox versions but no one seems to have complained of the same problem with v22.0. The only add-on I have is Firebug. I've tried disabling/uninstalling it with no success. I've tried a Firefox reset, also with no success.

Someone please point me in the right direction. I use Firebug heavily and this issue is severely affecting me.

Hi guys, for the first time since using Firefox (and that's been a number of years), I'm experiencing a blank menu with right clicking anywhere in Firefox. At this point I'm using v22.0. Even the file menu's are blank. If you move the mouse pointer a little over the blank menu, it sometimes shows up all the menu items but it seems to be a bit random. This is really an annoying issue. I've seen previous posts of similar issues with previous Firefox versions but no one seems to have complained of the same problem with v22.0. The only add-on I have is Firebug. I've tried disabling/uninstalling it with no success. I've tried a Firefox reset, also with no success. Someone please point me in the right direction. I use Firebug heavily and this issue is severely affecting me.

Solution eye eponami

that might be an issue with hardware acceleration. please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

Tanga eyano oyo ndenge esengeli 👍 2

All Replies (8)

more options

You are likely using a old profile too with old prefs on a updated version. refer to

more options

Solution eye oponami

that might be an issue with hardware acceleration. please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

more options

Hi Waka...

As I mentioned, I already did a Firefox reset as per that article. Didn't work for me. No success :(

Here's a screenshot of the issue after the reset. Although the mouse pointer itself doesn't show, you'll see the right click menu is toward the right of the screen and blank.

more options

Have you tried the Firefox SafeMode as a troubleshooting exercise?

http://support.mozilla.com/en-US/kb/Safe+Mode

more options

Philipp, I did install the latest driver for my graphics card. However, I did have hardware acceleration enabled. I've subsequently disabled that. I've had to re-install Firebug and thus far it seems good. I'm going to wait a day or two before reporting back on the issue. Thanks so much for your responses.

more options

I've had this issue for months. This doesn't fix it :(

Ezalaki modifié na temporary10

more options

I also have switchable graphics so that may have something to do with it.

more options

Hi temporary10, what do you mean by "switchable graphics" -- that different graphics adapters might be active at different times during the same Firefox session?