Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

i can only get save file not run file for download updates

  • 2 biyano
  • 5 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya bassmith427

gypsystar
gypsystar
more options

Hi i am trying to update my version of firefox


i can only get save file not run file for download updates

i can download the files ..says file download complete..but dont know where they go and cant get them to run and install as i dont get the option in the box, thanks for your help...

can you also send me the link page so when you help me i can get everything..eg acrobat..flash etc

Hi i am trying to update my version of firefox i can only get save file not run file for download updates i can download the files ..says file download complete..but dont know where they go and cant get them to run and install as i dont get the option in the box, thanks for your help... can you also send me the link page so when you help me i can get everything..eg acrobat..flash etc

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

That is normal in Firefox: when you download an executable file, you get the Save/Cancel dialog, not the Open/Save/Cancel dialog.

To find a download, try pressing Ctrl+j, then right-click and choose "Open Containing Folder."

To have Firefox ask you where the save downloads, you can change the setting here:

orange Firefox button (or Tools menu) > Options > General

Do you have Service Pack 2 (or SP3) installed on Windows XP? I assume you do, but if you do not, you definitely should get it for the major security updates.

I also mention it because Firefox 12 is the latest version that runs without Service Pack 2.

The plugin updates are not centralized, you have to go to the publisher's sites. However, Mozilla has a tool to help you find the most common ones more efficiently: https://www.mozilla.org/en-US/plugincheck/

Any luck?

bassmith427
bassmith427
more options

My computer refuses to install the newest version of ff. I even tried exe from where the file was saved...wouldn't exe. My computer will not install XP 'service pack' 2 or 3, I have spent many hours trying. Very complex instructions, many times, nothing works. Everytime I try to open ff, it tells me to install latest version. I give up...

Ezalaki modifié na bassmith427