Amazon website does not load properly. Text only. Using Windows XP. Cache clearing does not work.
The amazon.com website will only load text, although it does load an occasional image. I am using windows xp, firefox version 8.0
All Replies (9)
Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Did not work.
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
- Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
See also:
Box was already checked, so that wasn't it. Where are the Accessibility settings?
See High contrast schemes:
Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
High contrast wasn't on. Tried all of the others. Thanks for the responses, but still no luck. I have attached a screen shot of the amazon site.
That almost looks like a page for a mobile device.
Are you using a wireless connection?
No. And all other sites load correctly. This is a networked connection, so I am wondering if that is something that is causing this. Others in the office do not have the same problem, but a couple others do.
Anything unusal reported if you test your browser?