Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox 6 disabled my virus protection. I need to reinstall Firefox 5

  • 4 biyano
  • 18 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya tomatolady

tomatolady
tomatolady
more options

When firefox wanted to install an update, it disabled my Kaspersky virus protection. I don't need this!! I want to reinstall the previous version of firefox.

When firefox wanted to install an update, it disabled my Kaspersky virus protection. I don't need this!! I want to reinstall the previous version of firefox.

All Replies (4)

James
James
  • Top 25 Contributor
  • Moderator
more options

Actually it did not disable your Kaspersky virus software just only the extension that was installed on Firefox by Kaspersky program.

http://forum.kaspersky.com/index.php?showtopic=215472

weberr@roadrunner.com
[email protected]
more options

Same thing happened to me. Talked to Kaspersky. Internet Security 2012 is available and is fully compatible with FF6. My beef is that FF did not tell me about all the disabled add-ons until after completing installation.

nana41
nana41
more options

I had that same issue with FF5 & contacted Kaspersky & they sent me the 2012 download before it went public.. They even fixed the FF/Kaspersky digital keyboard & URL Advisor issues too.. Thank You Kaspersky they were right on it  !!!

tomatolady
tomatolady Nkolo motuna
more options

Thanks for all the responses! My beef, too, is that Firefox didn't alert me about this conflict until after the update installation was done. Nana41, thanks! I just now contacted Kaspersky, not as easy as it should be, & await their response.