Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

firefox will not work

more options

internet explorer is working fine but firefox will not load any web pages, I am getting an alert message:

Could not initialise the application's security component. The most probable cause is problems with files in your browser's profile directory. Please check that this directory has no read/write restrictions and your hard drive is not full or close to full. It is recommended that you exit the browser and fix the problem. If you continue to use this browser session, you might see incorrect browser behaviour when accessing security features.

internet explorer is working fine but firefox will not load any web pages, I am getting an alert message: Could not initialise the application's security component. The most probable cause is problems with files in your browser's profile directory. Please check that this directory has no read/write restrictions and your hard drive is not full or close to full. It is recommended that you exit the browser and fix the problem. If you continue to use this browser session, you might see incorrect browser behaviour when accessing security features.

Solution eye eponami

Sounds like a Firewall or something that should be addressed there

but searching on the words in the message found a direct hit

Used US spelling to search, but Google probably would have found it either way.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

more options

Solution eye oponami

Sounds like a Firewall or something that should be addressed there

but searching on the words in the message found a direct hit

Used US spelling to search, but Google probably would have found it either way.

more options

The file cert8.db in the profile folder had become corrupted.

deleted it & restarted firefox all ok now

Thankyou

more options

Thanks for feedback and marking as solved. Never had that problem yet. Without exact wording of message, I would not have been able to answer it with or without a search. My search tips with the keyword shortcuts used in the location bar are at the bottom of this page: