We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

OPEN IN NEW WINDOW is not working

  • 2 biyano
  • 9 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya spagball

more options

when I chick on "OPEN IN NEW WINDOW" all I get is a blank page; This was not a problem in MF3x

when I chick on "OPEN IN NEW WINDOW" all I get is a blank page; This was not a problem in MF3x

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
more options

I was able to narrow down the add-ons Shareaholic and CoolIris Previews as the culprits in my case. If you have either of these, try disabling them. It solved my problem. My guess is not all add-on publishers have their stuff working in FF 4. In any case using the safe mode and disabling all add-ons, then going through them one-by-one goes a long way to fixing this issue...annoy though it may be.