Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes when I close it and when I attempt certain pages, also gives an error message when I open it, but starts up if I close the message.

  • 1 eyano
  • 22 eza na bankokoso oyo
  • 5 views
  • Eyano yasuka ya cor-el

Tazdog
Tazdog
more options

[Exception... "Could not convert JavaScript argument arg 0 [nsISupports.QueryInterface]" nsresult: "0x80570009 (NS_ERROR_XPC_BAD_CONVERT_JS)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 8" data: no] Message appears when I try to open FFox. If I close this message, FFox opens and works mostly OK. If I request certain pages, the error message appears again. I can close it and view the page but after that FFox crashes. FFox is reporting thecrashes to Mozilla.

[Exception... "Could not convert JavaScript argument arg 0 [nsISupports.QueryInterface]" nsresult: "0x80570009 (NS_ERROR_XPC_BAD_CONVERT_JS)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 8" data: no] Message appears when I try to open FFox. If I close this message, FFox opens and works mostly OK. If I request certain pages, the error message appears again. I can close it and view the page but after that FFox crashes. FFox is reporting thecrashes to Mozilla.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the Skype extension (Tools > Add-ons > Extensions).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r45
  2. Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.