Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

My computer has a virus and a) I can't connect to the internet b) can't get to my firefox bookmarks to back them up. Where are they stored on the hard drive?

  • 4 biyano
  • 8 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Winz

more options

My computer has a virus and I have to reformat my computer. I can not get to the internet with this computer and trying to find where the bookmarks are saved on the hard drive.

This happened

Not sure how often

== The virus started preventing me from connecting to the internet on Friday.

My computer has a virus and I have to reformat my computer. I can not get to the internet with this computer and trying to find where the bookmarks are saved on the hard drive. == This happened == Not sure how often == The virus started preventing me from connecting to the internet on Friday.

All Replies (4)

more options
more options

We have the same problem. First thing I did is make a back up files then reformat the computer and install and update the Bitdefender antivirus.

Ezalaki modifié na imglad79

more options

http://support.mozilla.com/en-US/kb/Profiles

Have a look into this... Might help you solve the prob.