T'bird latest version suddenly stopped receiving new email messages.
Long time Thunderbird user here...
This started about 2 days ago. I have changed nothing in my email account settings and MailWasher is able to download all new messages with identical account settings.
When I hit the Get Messages button, an Error Notice appears stating that "Connection to Server <my server details> has been interrupted." This Notice disappears pretty quickly so I can't capture it for you.
What is this referring to and how can I rectify the situation to enable me to receive New Messages? Although MailWasher can receive the new messages Ok, it is not a practical email client with which to manage my email correspondence.
What ever you can do to assist me with rectifying this will be greatly appreciated.
Kind Regards, Mal McNelley.
All Replies (3)
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change? (many users have found antivirus software causing problems)
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