Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to turn the Spam filter off

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya sfhowes

more options

I would like to turn the Thunderbird Spam Filter totally off. It marks legit mails with *** Spam *** and is just annoying.

I followed all instructions in: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

I unchecked 'Enable adaptive junk mail controls for this account' in all accounts.

AND STILL: Why is the junk filter active?

I would like to raise a bug report for this.

Thunderbird: 128.4.1esr

I would like to turn the Thunderbird Spam Filter totally off. It marks legit mails with *** Spam *** and is just annoying. I followed all instructions in: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages I unchecked 'Enable adaptive junk mail controls for this account' in all accounts. AND STILL: Why is the junk filter active? I would like to raise a bug report for this. Thunderbird: 128.4.1esr

All Replies (1)

more options

Anything that's labelled Spam is due to the mail provider's filters, which you might or might not be able to adjust. TB always uses the label 'Junk'.

Access the account in webmail and whitelist or unblock legitimate senders, and add them to webmail contacts.

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.