Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox sending multiple requests with useragent Mozilla 5.0

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya zeroknight

more options

I'm getting locked out of a site I visit regularly. Their tech support sent me this reason:

‘Firefox browser (or some extension) is sending multiple requests to us with the browser User-agent "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"' This can't be happening from the normal usage, so we automatically block them because they are not the requests from genuine Googlebot crawler.

The possible cause might be using some browser extension that makes the request with Googlebot user agent.
Please make sure to disable all extensions (and remove that you are no longer using) and let me know so we could check on our end if that stopped?"

How do I find what is doing this and how can I fix it?

Steve Thomas

I'm getting locked out of a site I visit regularly. Their tech support sent me this reason: ‘Firefox browser (or some extension) is sending multiple requests to us with the browser User-agent "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"' This can't be happening from the normal usage, so we automatically block them because they are not the requests from genuine Googlebot crawler. The possible cause might be using some browser extension that makes the request with Googlebot user agent. Please make sure to disable all extensions (and remove that you are no longer using) and let me know so we could check on our end if that stopped?" How do I find what is doing this and how can I fix it? Steve Thomas

All Replies (2)

more options

Did you check to see if anything is listed as "enabled" on the "about:addons" page?

more options

Does it still happen in Troubleshoot Mode?