Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Pictures in mail

  • 3 biyano
  • 2 eza na bankokoso oyo
  • 24 views
  • Eyano yasuka ya T Jayne

more options

Why can I not see pictures that appear in received mail messages? I can see the caption but the area where the picture should be is blank!

Why can I not see pictures that appear in received mail messages? I can see the caption but the area where the picture should be is blank!

All Replies (3)

more options

If you are seeing a rectangular outline box with a broken file greyed image in it:

This means the image contained remote content. By default, Thunderbird does not display remote content for security reasons. Please read info at link for more info:

more options

"If you are seeing a rectangular outline box with a broken file greyed image in it..." Nope! There is nothing there, just blank space.

more options

I had the same problem with the newest update. Prior to updating, I saw all images. After, some messages showed pictures and some did not. I solved the problem by going into Thunderbird settings and then privacy. In the older version, I had some exceptions listed and still saw all pictures. After removing all the exceptions in the newest version, I can now see all pictures.