Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

AWS WorkMail Email Alias

  • 1 eyano
  • 0 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Matt

more options

Within AWS WorkMail, I've created an email alias that I can use using their web based email client. I can't seem to get this to work on Thunderbird. In Thunderbird, upon sending an email, having the From field set to the email alias, Thunderbird does send the email. But the received email's From field doesn't show the email alias, but the original account email address.

I followed instructions online on using the Account Settings -> Manage identities and setting the alias email address

Within AWS WorkMail, I've created an email alias that I can use using their web based email client. I can't seem to get this to work on Thunderbird. In Thunderbird, upon sending an email, having the From field set to the email alias, Thunderbird does send the email. But the received email's From field doesn't show the email alias, but the original account email address. I followed instructions online on using the Account Settings -> Manage identities and setting the alias email address

Solution eye eponami

I will take a punt that Amazon uses Microsoft infrastructure for their product. As the Hotmail alias feature has not worked with a Mail Client (any mail client) ever. I would guess the same is true of this amazon offering. The Microsoft servers replace the details in the sent header as they pass through the SMTP gateway with those of the primary account. Try changing your name in your primary account in Thunderbird and watch it also magically revert to the web stored setting.

It is one way of "encouraging" folk to use the walled garden of a web portal that stores all your data in a paid storage silo.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

more options

Solution eye oponami

I will take a punt that Amazon uses Microsoft infrastructure for their product. As the Hotmail alias feature has not worked with a Mail Client (any mail client) ever. I would guess the same is true of this amazon offering. The Microsoft servers replace the details in the sent header as they pass through the SMTP gateway with those of the primary account. Try changing your name in your primary account in Thunderbird and watch it also magically revert to the web stored setting.

It is one way of "encouraging" folk to use the walled garden of a web portal that stores all your data in a paid storage silo.