Getting following when trying to access my e-mail not having the problem on edge but Firefox is my go to browser
"Oops! Something went wrong
It looks like your browser is blocking cookies.
Please change your browser settings to allow cookies when logging into Sky.
If this problem continues, contact customer services.
Error Number: 289"
All Replies (4)
You probably already found this article but, if not, please take a look:
Websites say cookies are blocked - Unblock them
And in recent months, we have had some changes:
Firefox recently rolled out "Total Cookie Protection" to more users. This limits how sites can use "third party" cookies, meaning cookies from different websites than the one you see in the address bar. If you see the address bar changing between different servers (you see very different web addresses during login) then you might not get logged in on all of the related sites.
You can make exceptions to this feature when needed. More info in the following articles:
tried everything still the same think I need to change browser
sky.com yahoo mail
When I look at how the sign-in works on that site, there is a form embedded from a different server. In order to turn off tracking protection for both servers, you need to know an extra trick. Right-click in the login form, expand the "This Frame" submenu, then click Open Frame in New Tab. Then you can use the shield icon to disable tracking protection for this server (accounts.sky.com). I am attaching a composite screenshot for reference.
(This link will take you away from this page, to get the popup, use the thumbnail below this post. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-17-09-34-10-06273d.png )
