Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox on Linux freezes, all troubleshooting steps notwithstanding

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya DMW

DMW
DMW
more options

Firefox: 93.0 OS: openSUSE Tumbleweed 20211030 KDE Plasma: 5.23.2 Qt: 5.15.2

Firefox now freezes almost immediately upon launching.

I have performed all the troubleshooting steps described at https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

I have performed the Refresh procedure and disabled hardware acceleration. I have no themes or add-ons installed.

The freeze is permanent; it doesn't recover. I have to perform a "kill -9" on the firefox process.

When the freeze has occurred, the CPU is not spiked. The "top" command is showing GeckoMain at the top of the list.

Firefox: 93.0 OS: openSUSE Tumbleweed 20211030 KDE Plasma: 5.23.2 Qt: 5.15.2 Firefox now freezes almost immediately upon launching. I have performed all the troubleshooting steps described at https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding I have performed the Refresh procedure and disabled hardware acceleration. I have no themes or add-ons installed. The freeze is permanent; it doesn't recover. I have to perform a "kill -9" on the firefox process. When the freeze has occurred, the CPU is not spiked. The "top" command is showing GeckoMain at the top of the list.

Solution eye eponami

I was able to restore Firefox to working order by forcing an upgrade to version 94.0. For whatever reason, something in 93.0 was causing the freeze, which is no longer happening.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

DMW
DMW Nkolo motuna
more options

Solution eye oponami

I was able to restore Firefox to working order by forcing an upgrade to version 94.0. For whatever reason, something in 93.0 was causing the freeze, which is no longer happening.