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Gmail labels don't show in Thunderbird

  • 25 biyano
  • 1 eza na nkokoso oyo
  • 230 views
  • Eyano yasuka ya Toad-Hall

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I have used Thunderbird for many years. My church has a domain on Google, and my church-related email goes through Gmail. This has worked fine for years; I use IMAP and see the Gmail labels as folders in Thunderbird. Recently I had to change my password in Google, and had a terrible time getting re-synchronized to Gmail... I finally got Thunderbird connected properly, but I can only see the Gmail Inbox, not any of my folders. If I attempt to synchronize with Gmail labels Thunderbird only sees Trash. I have T-bird 68.6.0 on MacOS 10.13.6. Please help!

I have used Thunderbird for many years. My church has a domain on Google, and my church-related email goes through Gmail. This has worked fine for years; I use IMAP and see the Gmail labels as folders in Thunderbird. Recently I had to change my password in Google, and had a terrible time getting re-synchronized to Gmail... I finally got Thunderbird connected properly, but I can only see the Gmail Inbox, not any of my folders. If I attempt to synchronize with Gmail labels Thunderbird only sees Trash. I have T-bird 68.6.0 on MacOS 10.13.6. Please help!

Solution eye eponami

Please try this: Right click on 'Cathedral' mail account name and select 'New Folder' attempt to create a new folder and call it Chapter spelt exactly the same as originally. then subscribe to see the 'Chapter' folder

Please report back on results.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (5)

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Solution eye oponami

Please try this: Right click on 'Cathedral' mail account name and select 'New Folder' attempt to create a new folder and call it Chapter spelt exactly the same as originally. then subscribe to see the 'Chapter' folder

Please report back on results.

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Success! Thank you so much!

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Good to hear that worked. Obviously, now try that same process to get the other folders back again. I suspect you have probably already done that after the initial success on the 'Chapter' folder.

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Actually, when it found Chapter all the rest suddenly appeared, too!

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Even better. Many thanks for the info.

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