Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

My IMAP server changed dns names. Server name updated and looks right, but Thunderbird is still trying to use the old server.

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 13 views
  • Eyano yasuka ya KevinC

more options

My IMAP server has changed from mail.abc.mysever.com to mail.def.myserver.com. It has simply moved to a different subnet.

As expected, I updated the server name to mail.def.myserver.com under the account server settings and restarted Thunderbird.

When I try an open the mail folder, I'm getting "Could not connect to mail.abc.myserver.com".

Is there a connection cache somewhere that needs to be deleted?

My IMAP server has changed from mail.abc.mysever.com to mail.def.myserver.com. It has simply moved to a different subnet. As expected, I updated the server name to mail.def.myserver.com under the account server settings and restarted Thunderbird. When I try an open the mail folder, I'm getting "Could not connect to mail.abc.myserver.com". Is there a connection cache somewhere that needs to be deleted?

Solution eye eponami

Something appears to have timed out. After 30 minutes or so I was prompted for the password and all is well.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

more options

ps. Tried removing the saved account information under the security panel too - no change

more options

Solution eye oponami

Something appears to have timed out. After 30 minutes or so I was prompted for the password and all is well.