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Error message 'A unique identity matching the From address was not found'

  • 2 biyano
  • 1 eza na nkokoso oyo
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  • Eyano yasuka ya mdalmuld

mdalmuld
mdalmuld
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I recently upgraded to Mozilla Thunderbird 60.6.1. Since then when I open an email (in a new window), it automatically opens a second window in 'write mode'. This window contains the same message content, but also an error message at the bottom saying 'A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <my email address>'. This is very annoying as each email I open now effectively opens two windows. I never experienced this issue in earlier versions of Thunderbird.

How can I stop this from happening? Any suggestions anyone?

Thanks in advance for your help.

I recently upgraded to Mozilla Thunderbird 60.6.1. Since then when I open an email (in a new window), it automatically opens a second window in 'write mode'. This window contains the same message content, but also an error message at the bottom saying 'A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <my email address>'. This is very annoying as each email I open now effectively opens two windows. I never experienced this issue in earlier versions of Thunderbird. How can I stop this from happening? Any suggestions anyone? Thanks in advance for your help.

Solution eye eponami

Please see this post and the referenced bug report:

https://support.mozilla.org/en-US/questions/1245998

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Solution eye oponami

Please see this post and the referenced bug report:

https://support.mozilla.org/en-US/questions/1245998

mdalmuld
mdalmuld Nkolo motuna
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Thanks for pointing me to this existing bug report. Much appreciated!