We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Problem with instructions on web site

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 8 views
  • Eyano yasuka ya Wayne Mery

more options

On the web site https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data, in the section "Backing up a profile", the instructions say: - Shut down Thunderbird. - Locate your profile folder, as explained above. - Go to one level above your profile's folder, i.e. to %APPDATA%\Thunderbird\Profiles\ - Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

If I "go to one level above" I cannot "right-click on your profile folder". Confusing.

In order to make a backup copy of my Profile, should I copy the "Profile" folder or copy the "wf4j06jp.default" folder?

On the web site https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data, in the section "Backing up a profile", the instructions say: - Shut down Thunderbird. - Locate your profile folder, as explained above. - Go to one level above your profile's folder, i.e. to %APPDATA%\Thunderbird\Profiles\ - Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy. If I "go to one level above" I cannot "right-click on your profile folder". Confusing. In order to make a backup copy of my Profile, should I copy the "Profile" folder or copy the "wf4j06jp.default" folder?

Ezalaki modifié na Wayne Mery

All Replies (2)

more options

Copy of "wf4j06jp.default" is OK (if there's only one folder in Profiles).

more options

@Milusc, thanks for pointing out the error. I will make the change