Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Disk usage and memory usage near 100%

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Shadow110

more options

Hi, for the last few weeks, Firefox has been showing ridiculously high disk usage and memory usage - near 100% - growing steadily from the moment I open the program until it stops responding, crashes, screws up my system (mouse cursor hanging etc) and eventually I manage to end process.

Internet Explorer on the same laptop - Windows 8, 8GB of RAM - is fine.

Things I've tried: - Making sure Firefox is up to date. - Turning off Firefox multiprocess - Disabling add-ons - 'Minimize memory usage' in about:memory - Resetting Firefox - Restarting Firefox - The other advice at this page https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram?redirectlocale=en-US&redirectslug=High+memory+usage

What can people advise?

Hi, for the last few weeks, Firefox has been showing ridiculously high disk usage and memory usage - near 100% - growing steadily from the moment I open the program until it stops responding, crashes, screws up my system (mouse cursor hanging etc) and eventually I manage to end process. Internet Explorer on the same laptop - Windows 8, 8GB of RAM - is fine. Things I've tried: - Making sure Firefox is up to date. - Turning off Firefox multiprocess - Disabling add-ons - 'Minimize memory usage' in about:memory - Resetting Firefox - Restarting Firefox - The other advice at this page https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram?redirectlocale=en-US&redirectslug=High+memory+usage What can people advise?

All Replies (4)

more options
more options

FFus3r said

try to disable hardware acceleration: also see this page: https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

I already tried the suggestions on the 'too much RAM' page but will try thehardware acceleration suggestions, thank you.

more options

Hi, please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

As well please give self a scan : https://www.malwarebytes.com/

more options

And it is not needed to block quote everything. It is a Powerful tool if used properly. https://www.w3schools.com/tags/tag_blockquote.asp