Hide Spam Detection Software Header in E-mail
I get many e-mails with a header that reads something like this:
Spam detection software, running on the system "us125.siteground.us", has identified this incoming email as possible spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details.
Content preview: To view this message in a browser: https:.....
Content analysis details: (6.0 points, 5.0 required)
pts rule name description
---------------------- --------------------------------------------------
4.0 SPF_FAIL SPF: sender does not match SPF record (fail)
From and EnvelopeFrom 2nd level mail
domains are different 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid
-0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
2.0 RDNS_NONE Delivered to internal network by a host with no rDNS
The original message was not completely plain text, and may be unsafe to open with some email clients; in particular, it may contain a virus, or confirm that your address can receive spam. If you wish to view it, it may be safer to save it to a file and open it with an editor.
For the life of me, I can't seem to hide this header. Is there a fix?
Thanks!
Solution eye eponami
This is not a header. It is an email, with an email attached which Thunderbird displays "inline" because it knows what to do with EML files.
If you want to see it in all it's raw form as it would appear in say outlook. use the view menu (alt+V) and tun off the option "display attachments inline". That way you will know where I am coming from here.
Basically you need to talk to your provider (siteground?) about their spam filtering. Reading the error message in the email, it looks like the senders have failed to configure they domain correctly in the DNS system. The best way to stop the rot is probably have them fix their web site DNS configuration. or stop sending gmail from a comcast mail server or whatever strange thing they are doing to make an SPF check fail.
I suggest you rfer to these siteground pages. They are what you have to do to set up your mail with them. I doubt those sending to you have done it. https://www.siteground.com/kb/enable-spf-domain/ https://www.siteground.com/kb/configure-spf-dkim-dmarc-records/
If it is mail from your web site this might help https://www.dvisions.co.uk/view-article/7-email-not-being-delivered-to-customers-clients-contacts
Tanga eyano oyo ndenge esengeli 👍 0All Replies (2)
Solution eye oponami
This is not a header. It is an email, with an email attached which Thunderbird displays "inline" because it knows what to do with EML files.
If you want to see it in all it's raw form as it would appear in say outlook. use the view menu (alt+V) and tun off the option "display attachments inline". That way you will know where I am coming from here.
Basically you need to talk to your provider (siteground?) about their spam filtering. Reading the error message in the email, it looks like the senders have failed to configure they domain correctly in the DNS system. The best way to stop the rot is probably have them fix their web site DNS configuration. or stop sending gmail from a comcast mail server or whatever strange thing they are doing to make an SPF check fail.
I suggest you rfer to these siteground pages. They are what you have to do to set up your mail with them. I doubt those sending to you have done it. https://www.siteground.com/kb/enable-spf-domain/ https://www.siteground.com/kb/configure-spf-dkim-dmarc-records/
If it is mail from your web site this might help https://www.dvisions.co.uk/view-article/7-email-not-being-delivered-to-customers-clients-contacts
That explains it!!
Thanks!