downloaded an add on for docx from your site blocked my browser with script had to give up firefox need firefox back canuhelppls
Removed firefox 7 times AND REINSTALLED 7 SEVEN TIMES WITHOUT SUCCESS the script on page after downloading one of your add ons is blocking browser I need to get firefox back but without the blocking script System is windows 7 problem appeared when when you updated version 4.9 to version 5.3 and could not upload files from computer to my emails Can you give me a safe link so I can get back Firefox without the blocking script or can you help me download safely again firefox With thanks INDistress
Solution eye eponami
Please try a Firefox Refresh. That will (if all goes well) save your bookmarks and any saved logins, but clear your settings and add-ons. Here's how:
If any Firefox windows are open, close them.
Hold down the Shift key when starting Firefox.
A small dialog should appear. Click "Refresh" and then acknowledge the changes that will occur.
After the process completes -- please be patient and don't interrupt it -- when you start Firefox, you hopefully will be free of whatever issues were affecting your earlier profile.
Note: Firefox may ask whether you want to approve some extensions it discovered in shared folders. I would decline them all for now, you can always enable them later once you confirm things are stable again.
Making progress?
Tanga eyano oyo ndenge esengeli 👍 1All Replies (4)
Solution eye oponami
Please try a Firefox Refresh. That will (if all goes well) save your bookmarks and any saved logins, but clear your settings and add-ons. Here's how:
If any Firefox windows are open, close them.
Hold down the Shift key when starting Firefox.
A small dialog should appear. Click "Refresh" and then acknowledge the changes that will occur.
After the process completes -- please be patient and don't interrupt it -- when you start Firefox, you hopefully will be free of whatever issues were affecting your earlier profile.
Note: Firefox may ask whether you want to approve some extensions it discovered in shared folders. I would decline them all for now, you can always enable them later once you confirm things are stable again.
Making progress?
Note: a Refresh should move your entire old Firefox profile folder to the desktop inside a folder named Old Firefox Data. Please keep that for possible use for at least a week since you may not notice right away if something important is missing.
Many thanks to the Motzillian community and jscher2000 My problem has been resolved for now and keep fingers crossed so it continues that way. Lol INDistress
Thank you jscher2000 its working for now INDistress