Can't open pdf's in office 365 web app
I just switched to the Office 365 web app for mail, and when using FF, I can't open an attached PDF in any email. Using Chrome works fine. All I get in FF is a blank panel with no error messages. Any ideas? Currently using FF 53.0 32 bit
Solution eye eponami
Could you experiment with the setting for how to open PDFs and see whether another viewer works better? Either of these articles will get you to the relevant part of the Options page:
Can you find a setting that works?
Also, could you check one of the accessibility settings that can silently break redirects. Either:
- Windows: "3-bar" menu button (or Tools menu) > Options
- Mac: "3-bar" menu button (or Firefox menu) > Preferences
- Linux: "3-bar" menu button (or Edit menu) > Preferences
In the left column, click Advanced. Then on the right side, with the "General" mini-tab active, make sure the following is not selected (box is not checked): "Warn me when websites try to redirect or reload the page"
Tanga eyano oyo ndenge esengeli 👍 1All Replies (2)
Solution eye oponami
Could you experiment with the setting for how to open PDFs and see whether another viewer works better? Either of these articles will get you to the relevant part of the Options page:
Can you find a setting that works?
Also, could you check one of the accessibility settings that can silently break redirects. Either:
- Windows: "3-bar" menu button (or Tools menu) > Options
- Mac: "3-bar" menu button (or Firefox menu) > Preferences
- Linux: "3-bar" menu button (or Edit menu) > Preferences
In the left column, click Advanced. Then on the right side, with the "General" mini-tab active, make sure the following is not selected (box is not checked): "Warn me when websites try to redirect or reload the page"
Thank you. It turned out the setting for viewing PDF's was set to "Save File". Set to preview and it works fine now.