We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why are some 'General' options (eg. Change homepage) greyed out/unavailable to change?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 16 views
  • Eyano yasuka ya philipp

JenLouise
JenLouise
more options

When I go to the General tab, the dropdown option for "When Firefox Starts" is greyed out, so that I can't change from 'Show my homepage' to 'Open last tabs'.

Also I can't change my default homepage.. clicking on use current pages/use bookmark/restore default buttons does nothing. (The homepage is currently set to my organisation's homepage, so possibly there is some over-ride setting, but I tried the Refresh Firefox which I found in one of the help articles.)

When I go to the General tab, the dropdown option for "When Firefox Starts" is greyed out, so that I can't change from 'Show my homepage' to 'Open last tabs'. Also I can't change my default homepage.. clicking on use current pages/use bookmark/restore default buttons does nothing. (The homepage is currently set to my organisation's homepage, so possibly there is some over-ride setting, but I tried the Refresh Firefox which I found in one of the help articles.)

All Replies (1)

philipp
philipp
  • Moderator
more options

hi JenLouise, if you are using firefox in an enterprise environment it may be that your it department is enforcing certain settings. the other possibility why it isn't possible to select "open last tabs" as a choice would be if firefox is set to keep "no history" in the privacy panel, because in this case firefox keeps no record at all on the disk...