Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why does your adblock completely suck now? it stops NO ads.

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya James

Deuce22oz
Deuce22oz
more options

Since you guys changed adblock, it completely sucks. It doesn't stop ANY ads at all anymore. At first I thought there was a problem with it, but then I realized. It just sucks now. It doesn't stop a single ad. It doesn't even stop the most intrusive ads. I have to watch youtube videos with dozens of ads sometimes. I get constant popups (not from anything on my computer, just regular popups). It's so bad, I might stop using firefox if it doesn't start working again or if I can't find a replacement.

Since you guys changed adblock, it completely sucks. It doesn't stop ANY ads at all anymore. At first I thought there was a problem with it, but then I realized. It just sucks now. It doesn't stop a single ad. It doesn't even stop the most intrusive ads. I have to watch youtube videos with dozens of ads sometimes. I get constant popups (not from anything on my computer, just regular popups). It's so bad, I might stop using firefox if it doesn't start working again or if I can't find a replacement.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try uBlock Origin:

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

What is the exact name of the extension that is letting you down, and what version is it? You can find this information on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then find the extension on the right slide and click the small More link to get the full details on it, including the version number.

Note: Add-ons like ad blockers are created by independent developers, so assuming you have the latest version of the add-on and it is enabled, I would refer you to the developer for follow-up questions.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Another possibility is that you are infected because even with ads enabled, YouTube hardly has any ads. Here's my suggested procedure for tracking down and cleaning up bad add-ons, ad injectors, and other hijackers. I know it seems long, but it's really not that bad.

(For Windows Vista, 7, 8, 8.1, 10; XP is somewhat different)

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. All extensions are optional.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

James
James
  • Moderator
  • Top 10 Contributor
more options

Deuce22oz said

Since you guys changed adblock,

Note the vast majority of the Extensions for Firefox hosted at https://addons.mozilla.org/firefox/extensions/ (including Adblock Plus) are by a third-party author(s). If the extension has Author listed as say Mozilla or Mozilla Labs then it was a Mozilla involved extension.