Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya cor-el

kfraze
kfraze
more options

Downloaded and installed Firefox Setup 45.02.exe on a Windows 7 32-bit machine. Firefox crashes on startup and won't start in Safe Mode. This is the crash information:

Crash ID: bp-ddda8592-f22e-405a-9ec4-22f6c2160420

Downloaded and installed Firefox Setup 45.02.exe on a Windows 7 32-bit machine. Firefox crashes on startup and won't start in Safe Mode. This is the crash information: Crash ID: bp-ddda8592-f22e-405a-9ec4-22f6c2160420

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This looks like a problem with "Websense Endpoint" software. Websense states that it only supports the Firefox ESR version, so you can consider to switch to that version if that is possible. I don't know if they already support Firefox 45.0esr, but Firefox 38.7.1esr should work.

You can try to disable or uninstall this software for now until there is an update that addresses this issue, so check for such an update. You can contact Websense for support.

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html